Support for ESU Members – FAQs

Support for ESU members at a Glance

Application period

Please take note of the following application period for the support schemes available.

NTUC Care Fund (COVID-19) 25 March 2020 to 30 September 2020
NTUC Training Fund (SEPs) 1 April 2020 to 30 June 2020

Requirements

For ESU Members
NTUC Care Fund (COVID-19)
  Members with Dependents staying in same household in Singapore Members without dependents staying in the same household in Singapore
Income Criteria Original gross monthly income of not more than $3,400 Original gross monthly income of not more than $1,500
Employment
  • Loss of Income of at least 30% reduction OR
  • Proof of jobs/ events cancellation OR
  • Retrenched* with retrenchment benefits of not more than $6,500

* Income does not apply to retrenched members

For ESU Members who are SEPs/Freelancers

NTUC Training Fund (SEPs)

  • For Singaporeans and Permanent Residents only.
  • Produce consolidated statement of income for year of assessment 2020 submitted to IRAS in capacity of SEP
  • Main source of income to derive from self-employment
  • Attends SkillsFuture Series courses and approved training programmes

 

Eligibility based on ESU Membership Tenure

  Existing ESU Members*
(DJU before 1 March 2020)
New ESU Members
(DJU 2 March 2020 onwards)
NTUC Care Fund (COVID-19) Members with Dependents staying in same household in Singapore $300 $200
Members without Dependents staying in same household in Singapore $100 $50
NTUC Training Fund (SEPs)

1 – 30 April 2020

$7.50 (Training Allowance)

+

$1.00 (NTUC Training Fund)

$7.50 (Training Allowance)

+

$0.50 (NTUC Training Fund)

After 1 May 2020

$10 (Training Allowance)

+

$1.00 (NTUC Training Fund)

$10 (Training Allowance)

+

$0.50 (NTUC Training Fund)

Important Links

Please download the NTUC U Care Fund application form here

For the full NTUC Care Fund FAQ, please visit bit.ly/NTUCCareFund-FAQ

For full details of the NTUC Training Fund (SEPs), please find out more at https://bit.ly/NTUCTrainingFundSEP

For existing members who wish to convert to ESU, please fill in the conversion form. More details can be found below.

To sign up as a new member, you may download this hardcopy application form or sign up via this online application link.


Frequently Asked Questions (FAQs) for the Support available for ESU members

NTUC Care Fund (COVID-19)

1. Is it a one-off financial assistance?

Yes, member can only apply for the financial assistance once.

2. How do I apply for the NTUC Care Fund?

ESU member could download and complete the NTUC Care Fund application form via this link. Upon completion, ESU member would need to submit the completed form and the necessary supporting documents via one of the below channels:

1) Email – Please email the completed form and supporting documents to esu@ntuc.org.sg

2) Mail – Please mail the completed form and supporting documents to Education Services Union: 150 Changi Road #04-01, Guthrie Building, Singapore 419973

3) Fax – Please fax the completed form and supporting documents to 6872 3346

3. What are the supporting documents required for submission?

Employed
  • Income documents that show proof or original income

AND

  • Income documents that illustrates loss of income due to COVID-19
Self-employed/

Freelancers

  • Income documents that show proof of original income

AND

  • Proof of self-employed status: Vocational license, income tax returns or Notice of Assessment

AND (Any one of the below)

  • Official letter/email cancellation from clients of goods and/or services OR
  • Quarantine Order/ Stay-home Notice
Retrenched
  • Retrenchment letter stating retrenchment benefits of not more than $6,500

4. When will I be able to receive the assistance?

You will be notified by ESU within 10 weeks of application and submission of supporting documents. For new ESU members, you will receive the assistance after your first month’s membership fee deduction is successful or within 10 weeks of application, whichever is later.

5. If I have received this assistance, can my spouse who is also a union member receive this assistance too?

Yes, both members can apply and receive NTUC Care Fund, so long as both meet eligibility criteria.

 


NTUC Training Fund (SEPs)

1. Who is considered as Self-Employed Persons (SEPs)?

SEPs refer to persons who operate their own trade or business. SEPs are also known loosely as “freelancers” or “independent contractors”. SEPs are not casual, temporary, or term-contract employees who are on employment contracts for fixed periods of time.

2. Who can qualify for the NTUC Training Fund (SEPs)?

All Singapore Citizens or Permanent Residents who are SEPs with provision of the supporting documents as listed:

  • Consolidated statement of income for year of assessment 2020 submitted to IRAS in capacity of SEP

3. How do SEPs sign up for NTUC Training Fund (SEPs)?

Before applying/ registering for any courses, SEPs must receive a Letter of Eligibility from NTUC’s e2i.

4. How can SEPs check on the status of their application?

The application process will take up to 2 working days, SEPs may email to SEP2020@e2i.com.sg to check on their status.

5. Is there a deadline for SEPs to submit their application?

SEPs would need to complete all their courses by 30 June 2020.

6. Is there any minimum or maximum training duration for the NTUC Training Fund (SEPs)?

There is no minimum or maximum training duration under the scheme. The training duration for each course is approved by SkillsFuture Singapore (SSG). Eligible SEPs are to fully attend the courses and complete all necessary assessment(s), if relevant.

7. Is there any maximum cap on the number of trainings that SEPs can sign up for?

No, there is no maximum cap as long the courses are completed by 30 June 2020.

8. When should SEPs submit their claims?

After SEPs complete their course/ training programmes, they would need to submit the completed claims documents within 30 days upon every course completion. SEPs must submit all claims documents by 31 July 2020.

9. How long will it take for SEPs to receive the claim?

Eligible SEPs who have submitted the complete set of required documents and provided NTUC’s e2i with the require information can expect to receive their claims 30 working days upon claims submission.


 

NTUC ESU Membership Matters

1. How do I become an ESU member?

Existing NTUC Member

For existing NTUC member who have yet to update their employment details in U Portal to be an ESU member, you may complete this ESU conversion form and scanned the signed copy back to us.

New ESU Member

For new ESU member (i.e. previously non-NTUC member), you would need to sign up for NTUC membership via:

Hardcopy application form

Please download and complete this NTUC application form; upon completion, please mail the form to ESU office:

Education Services Union
150 Changi Road #04-01
Guthrie Building
Singapore 419973

Online Application

You may complete the online application form via the NTUC membership link

For NTUC membership fees payment, please select GIRO monthly payment and an email will be sent with instructions to set up online GIRO payment. Please note that the bank token is required to complete the online GIRO payment setup.

*If you are a freelancer, please indicate “ESU” under the <COMPANY NAME IN FULL>

To find out more about NTUC membership benefits: https://www.ntuc.org.sg/wps/portal/up2/home/membership

For any further enquiries regarding ESU membership, please email us at esu@ntuc.org.sg